Refund & Exchange Policy

We want to ensure that you have a clear understanding of our exchange and return policy before placing your order.

Returns & Refunds

• We do not accept returns or refunds for purchased products.
• Returns or refunds are not accepted in cases of allergic reactions, skin sensitivity, or if the product is not suitable for your skin type or individual needs.
• Please make sure to review the product details and ingredients carefully before placing your order.

Exchanges

An exchange is only accepted in the following cases:

• The product arrives damaged due to shipping or delivery.
• You receive a different or incorrect product from the one you ordered.

If you receive a damaged or incorrect product, please contact us as soon as possible after delivery and provide the necessary details and supporting photos so that we can assist you with the exchange.

Allergy & Patch Test

We strongly recommend performing a patch test before using any product to ensure that you do not have an allergic reaction or sensitivity to any of its ingredients.

By purchasing and using our products, you acknowledge that it is your responsibility to check the product ingredients and perform a patch test before use.

Important Note

We cannot be held responsible for allergic reactions, skin irritation, sensitivity, or any other adverse reaction resulting from the use of our products. If you experience any unusual or severe reaction, discontinue use immediately and seek appropriate medical advice.